A voice AI platform for outbound calling: artificial intelligence dials the client, conducts a live conversation in natural speech, and the operator can join the call at any moment — right from Telegram. It sounds like a real person, not a robot reciting pre-recorded phrases.
Automate outbound calls — appointment confirmations, reminders, client re-engagement, and surveys — without expanding the call centre, and in a way that clients cannot tell they are speaking with a machine.
The operator launches a calling campaign from a Telegram bot. The AI places the call via telephony, conducts the conversation by voice, recognises the client's responses in real time, handles objections, and generates a final summary with a full transcript. Any call can be intercepted with a single command and continued manually.
Python, LLM (GPT-4 / Realtime API), speech-to-text and text-to-speech engines, telephony integration (Sipuni / Twilio), Telegram Bot API.
Managers are freed from routine calls, outbound volume scales without hiring, and every conversation is documented with a transcript and summary.