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AI Lead

A cloud AI assistant that represents the business in conversations with clients on WhatsApp, Instagram, and Telegram — qualifying leads and handing them off to a manager.

DentaLead is a SaaS-grade AI assistant that connects to any business and communicates with its clients on WhatsApp, Instagram, and Telegram. Not a script-based bot, but a fully capable assistant: it self-trains on a knowledge base and conversation history, analyzes incoming messages and improves its answers over time, speaks the client's language, and maintains the full context of every conversation from the first message through to the lead submission.

The challenge

Stop losing inbound inquiries — especially at night and on weekends — and guide clients to a target action (booking, order, application) without human involvement, while keeping each business's own tone, pricing, and conversation flows.

What's inside

Multi-tenant architecture: one product serves dozens of companies, each with its own knowledge base, communication tone, scenarios, pricing, and analytics. The assistant conducts conversations in the client's language, maintains context, qualifies the lead, collects data, and sends the manager an alert about a "hot" inquiry — while a live operator can take over the chat at any moment. The system continuously fine-tunes on real dialogues to improve its responses. Already in use by health resorts, clinics, a children's center, and e-commerce businesses.

Technologies

Python, LLM (GPT-4 / Claude) with RAG over the knowledge base, WhatsApp Business / Instagram / Telegram API, vector database for memory and context, multi-tenant backend, PostgreSQL.

Results

Conversations convert into leads 24/7, managers are freed from routine, conversion from inquiry to visit grows, and a single assistant scales across any number of companies.

AI Lead